To Assist During the COVID-19 Crisis, Connects NY State Pet Parents to a Dedicated Team of Veterinary Telehealth Specialists

AKRON, Ohio (April 29, 2020) – whiskerDocs and Crum & Forster Pet Insurance Group™ have teamed up to provide telehealth veterinary support at no cost to pet parents in New York during the coronavirus COVID-19 state of emergency, especially beneficial when their veterinarian may not be available. This complimentary offering from whiskerDocs will allow concerned pet parents to ask questions via live chat at

whiskerDocs bridges the gap between pet parents and their local veterinarian by providing real-time decision support. By triaging the pet's condition, whiskerDocs's dedicated team of veterinary telehealth specialists from across the U.S. will help pet parents evaluate the level of care the pet requires and locate nearby veterinary hospitals when necessary.

In addition to supporting pet parents with acute concerns about their animal's health or wellbeing, whiskerDocs can be a valuable resource for education, especially as shelters are emptying, adoption and foster rates are skyrocketing, and general veterinary care may be less accessible to new pet owners.

Deb Leon, CEO of whiskerDocs, said, "Our number one priority is safety for the pet, their family, and veterinary professionals working on the front lines. This is an unprecedented time for our country, and New York is suffering greatly. We are so honored to be partnering with Crum & Forster Pet Insurance Group to help pet families in this hard-hit region that need support."

About whiskerDocs

whiskerDocs, the leader in telehealth services for pets, has been trailblazing telehealth with innovative on-demand solutions since 2013. Serving pet parents in U.S. and Canada, with nearly 4 million pets covered by client partners, whiskerDocs delivers access within seconds to its 24/7 services via the telephone, video, email, mobile messaging, and live chat. whiskerDocs’ team of veterinary telehealth specialists is comprised of veterinarians and veterinary technicians, who are enabled to deliver a seamless experience with the primary care provider through whiskerDocs patented processes and proprietary technology.

About Crum & Forster Pet Insurance GroupTM

Crum & Forster Pet Insurance Group (C&F Pet) is committed to helping pet parents get access to reliable and affordable pet health insurance plans. With a history dating back to 1997, making it one of the original providers in the U.S., C&F Pet utilizes various go-to-market strategies, including direct-to-consumer, employee benefits, white labels, and other partnerships. Insurance plans are underwritten by United States Fire Insurance Company and produced by C&F Insurance Agency, Inc.(NPN # 3974227), a Crum & Forster company. More information can be found at

C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. Crum & Forster Company is comprised of leading and well-established property and casualty business units.

Media Contact:
Travis Reynolds, Director, Media Relations
(234) 231-1830

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