Crum & Forster Pet Insurance GroupTM is one of the oldest pet health insurance providers in the U.S. With over 20 years of industry experience, we provide affordable and reliable plans to help cover the costs of veterinary services.

Learn more About Us, our History and our Executive Team

Our executives are available for speaking engagements and articles about pet health insurance and general pet topics. In addition, our on-staff veterinarian can discuss specific health-related subjects.

Media Contact

Travis Reynolds

Director, Media Relations

 1-234-231-1830
 Email Travis


News and Releases

Crum & Forster Pet Insurance Group™ Marks 25 Years

AKRON – June 14, 2022 – Crum & Forster Pet Insurance Group™ (C&F Pet), one of the largest and oldest North American pet insurance providers, is celebrating its 25th anniversary this year. This milestone coincides with a recent expansion of the business to include all pet insurance within Crum & Forster, growing the total number of pets insured to more than 500,000. “It’s an exciting time for C&F Pet. Twenty-five years is an amazing accomplishment, one that means we continue our mission of protecting more pets and helping to strengthen that important bond between pet parents and their dogs and cats,” said Bob Capobianco, Senior Vice President, Crum & Forster Pet Insurance Group. Originally founded in North Canton, Ohio, the company has been in Akron, Ohio, near the historic Akron Airdock, since 2015. In 2006, as part of a strategic partnership with The American Society for the Prevention of Cruelty to Animals® (ASPCA®), the company introduced its most recognizable program, ASPCA® Pet Health Insurance. As a result of a multi-channel distribution approach consisting of direct-to-consumer, co-branded partnerships, and white label brands, C&F Pet has experienced tremendous growth in the past decade. The company also has a global reach, with pet insurance programs in the U.S. (ASPCA Pet Health Insurance), Canada (Pets Plus Us), and the U.K. (Pet Protect). In addition to the ongoing strategic partnership with the ASPCA, other partnerships include PetCoach, LLC (provider of Petco pet insurance plans), Pumpkin Insurance Services, and Spot Insurance Services, as well as Canadian Automobile Association (CAA), Canadian Kennel Club (CKC), and Allstate (Canada). The company was a founding member of the North American Pet Health Insurance Association (NAPHIA). “Looking back at everything this company has done, it would not have been possible without all the great people involved,” added Capobianco. “I’m honored to work with a team of more than 400 employees who are just as passionate about pets as our customers are.” C&F Pet’s parent company, Crum & Forster, is celebrating its 200-year anniversary this year. Learn more at www.cfins.com. For more information, please visit www.cfpetinsurance.com.

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Crum & Forster Pet Insurance Group and PSIvet Announce Partnership

AKRON – May 5, 2022 – Crum & Forster Pet Insurance Group™, provider of the ASPCA® Pet Health Insurance program, and PSIvet have entered into a partnership to help support the mission of helping pets live longer, healthier lives. “This partnership will allow us to support PSIvet’s efforts of providing comprehensive practice growth solutions to independent veterinary hospitals,” said Gina Fortunato, AVP, Veterinary Services, Crum & Forster Pet Insurance Group™. “With our pet insurance partnership, PSIvet member practices will have additional resources available to them, including CE courses and other educational tools that benefit the veterinary staff, clients, and pets.” PSIvet provides independent veterinary practices with the savings, education, training, and technology solutions they need to succeed. The organization has more than 5,500 members. For more information please visit www.cfpetinsurance.com or https://psivet.com/.

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PETRIAGE, CRUM & FORSTER PET INSURANCE GROUP™ JOIN FORCES TO ENHANCE HEALTH OF PETS

Bellevue, Wash., and Akron, Ohio. January 31, 2022 – Petriage, a pet health technology company whose connected care platform strengthens bonds between veterinarians and pet parents, and Crum & Forster Pet Insurance Group, provider of the ASPCA® Pet Health Insurance and Hartville Pet Insurance programs, today jointly announced a partnership that will significantly increase the pet parents who have access to Petriage’s unique online pet symptom checker and Petriage Live, its 24/7 nurse helpline.

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The ASPCA® Pet Health Insurance Program Helps Educate Pet Owners with Interactive Cost of Care Wheel

AKRON (October 20, 2021) To help educate consumers and new pet owners about the costs associated with adding a dog or cat to the home, the ASPCA® Pet Health Insurance program has developed a “Cost of Care Wheel” available to veterinary hospitals.

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The ASPCA® Pet Health Insurance Program’s Data Shows Increased Telemedicine Usage

AKRON, Ohio (July 27, 2021) Complimentary RACE-Approved CE Course Now Available: “Telemedicine Communication Strategies for Success”

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Crum & Forster Pet Insurance Group Studies Connect Pet Health Insurance Education and Positive Outcomes Amongst Veterinary Teams, Clients, and Pets

AKRON, Ohio (December 8, 2020) Findings include 30 percent revenue growth, increase in patient numbers, demonstrated acceptance of veterinary staff recommendations, and overall increased client satisfaction

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Crum & Forster Pet Insurance Group Is a 2020 NorthCoast 99 Award Winner

AKRON, Ohio (October 5, 2020) – Crum & Forster Pet Insurance Group™ (C&F Pet) is proud to be recognized by ERC as one of 99 great Northeast Ohio workplaces for top talent. This is the sixth time the organization has received the NorthCoast 99 Award.

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Free New York Pet Veterinary Support Available Online from whiskerDocs and Crum & Forster Pet Insurance Group™

AKRON, Ohio (April 29, 2020) – whiskerDocs and Crum & Forster Pet Insurance Group™ have teamed up to provide telehealth veterinary support at no cost to pet parents in New York during the coronavirus COVID-19 state of emergency, especially beneficial when their veterinarian may not be available. This complimentary offering from whiskerDocs will allow concerned pet parents to ask questions via live chat at www.HelpNYPets.com.

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Pets and COVID-19: What You Need to Know

AKRON, Ohio (March 11, 2020) – News of COVID-19, coronavirus is everywhere. You can hardly go an hour without someone mentioning it in conversation or seeing it on social media.

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Crum & Forster Pet Insurance Group™ Appoints New Leader

AKRON, Ohio (January 14, 2020) – Crum & Forster Pet Insurance Group™ has announced the company’s leader, Senior Vice President Dennis Rushovich, has retired. Bob Capobianco, who joined the company in January 2019, will succeed Rushovich.

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Crum & Forster Pet Insurance Group Adds Six States for Horse Insurance Program

AKRON, Ohio (September 10, 2019) – Crum & Forster® has expanded availability of their stand-alone, veterinary care insurance for companion horses to include six new states: California, Colorado, Connecticut, Kentucky, Oklahoma and Texas. Policies are underwritten by United States Fire Insurance Company and produced by C&F Insurance Agency, Inc., a Crum & Forster company.

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Crum & Forster Pet Insurance Group Adds Claims Estimate Hotline for Emergency, After Hours Incidents

AKRON, Ohio (March 5, 2019) – Crum & Forster Pet Insurance Group™ has added an after hours service to help customers determine if an emergency veterinary procedure will be covered under their pet health insurance policy.

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Crum & Forster Pet Insurance Group Inks Partnership with Midwest Veterinary Supply

AKRON, Ohio (October 23, 2018) – Crum & Forster Pet Insurance GroupTM the provider of ASPCA® Pet Health Insurance, has entered into a partnership with Midwest Veterinary Supply.

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Hartville Pet Insurance Brand Refresh Delivers Consumer Lifestyle Story for Pet Parents

AKRON, Ohio (April 25, 2018) – Drawing inspiration from the powerful bond between people and their pets, Crum & Forster Pet Insurance Group™ has completed a refresh of the company’s Hartville Pet Insurance brand. The redesigned website and brand story can be found at www.hartvillepetinsurance.com.

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Kitten Pet Health Insurance Enrollment Growing, According to Crum & Forster Pet Insurance Group Data

AKRON, Ohio (April 24, 2018) – The number of kittens enrolled in pet health insurance is on the rise. In fact, according to data from Crum & Forster Pet Insurance Group™, providers of ASPCA® Pet Health Insurance, kitten enrollment has increased 62 percent between 2012 and 2016.

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Crum & Forster Pet Insurance Group and The Veterinary Cooperative (TVC) Begin Partnership

AKRON, Ohio (March 6, 2018) – Crum & Forster Pet Insurance Group™, the provider of ASPCA® Pet Health Insurance, and The Veterinary Cooperative (TVC) have entered into a partnership. The two companies will work together to advance their shared mission to improve pet health.

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Should Dogs Eat Peanut Butter? Crum & Forster Pet Insurance Group Warns of the Potential Dangers of Xylitol

AKRON, Ohio (November 6, 2017) – Crum & Forster Pet Insurance Group™, the provider of ASPCA® Pet Health Insurance, is warning pet parents of the potential danger when dogs eat peanut butter containing xylitol.

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Crum & Forster Pet Insurance Group™Receives Third-Consecutive NorthCoast 99 Award

AKRON, Ohio (September 12, 2017) – Crum & Forster Pet Insurance Group™ has been recognized by ERC as one of Northeast Ohio’s 99 best places to work. This is the company’s third-consecutive time receiving the NorthCoast 99 award.

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New Mobile App Launched by Crum & Forster Pet Insurance Group™

AKRON, Ohio (August 22, 2017) – Crum & Forster Pet Insurance Group™ has launched a mobile app that will enhance the customer experience. The app is available for iOS and Android mobile devices.

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Industry First Companion Horse Health Insurance Announced by Crum & Forster Pet Insurance Group™

AKRON, Ohio (June 5, 2017) – Crum & Forster Pet Insurance GroupTM has announced an industry-first for the equine community with the launch of veterinary care insurance for companion horses, a product typically reserved for race or performance horses. Policies will be underwritten by United States Fire Insurance Company and produced by C&F Insurance Agency, Inc., a Crum & Forster company.

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Crum & Forster Rebrands Pet Insurance Division For Enhanced Exposure to Commercial Clients

AKRON, Ohio (May 1, 2017) – Crum & Forster® announced today that the company’s pet insurance division, Hartville Pet Insurance GroupTM, has been rebranded as Crum & Forster Pet Insurance GroupTM.

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