Join Our Pack
More than 200 team members and 25 office dogs call Crum & Forster Pet Insurance Group™ home. We believe in hiring great people and providing them with the opportunity to thrive.
We’re growing! Do you share our passion for helping dogs and cats live longer, healthier, happier lives with their pet parents? Then Crum & Forster Pet Insurance Group is a great place to start your career.
As one of the original pet health insurance providers in the U.S., we truly believe in investing in our people and empowering employees to make a difference. So, it’s not surprising we’ve been recognized by the NorthCoast 99 as a “Best Place to Work” for six consecutive years.Find a Career
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Contact Center Representative, starting wage: $17/hour
Assist pet parents along the pet health insurance journey, from discovery to research to sales to customer service. We don’t talk to people: we engage. We want every contact point to be memorable. That’s why we mail hand-written notes welcoming and thanking new customers, and we call to check on how pets are doing after they’ve been sick or injured.
What Colleagues are Saying
“In my role, I love that I get to maintain unique relationships with my veterinary community and promote a product that I am truly passionate about. I love that C&F Pet continues to be innovative and competitive with the ever-changing market. C&F Pet also prioritizes positivity, engagement, and inclusivity within the company. They say that there is no place like home, but I have found a home within this company and it makes my job a dream! C&F Pet truly cares about all of their employees, and makes me and all my four-legged ones feel like family.”
Tina Kageyama, San Francisco Veterinary Sales Representative
“My current position as Operations Support Supervisor has been more than rewarding because I help others learn, grow, succeed, and reach their career goals. I’ve been with C&F Pet for 14 years, and I can honestly say it doesn’t feel like work when you love what you do and the company you do it for.”
Kimberly Tavares, Operations Support Supervisor
“What I love about working for C&F Pet is the sense of camaraderie that our team has. It’s nice knowing that I can go to my team for assistance anytime it’s needed, but I’m also given the independence to get my job done. Overall, this company is a great place to work.”
Javier Icaza, IT Support
“I think what surprised me most about C&F Pet is how much I love my job and this company. When I started working here I didn’t really know what my career plans were, but now I can’t imagine working anywhere else. I love that we are a company with integrity. We genuinely support each other and we all want to do the best job we can.”
Jennifer Ramirez, Training Manager
“I love the culture here at C&F Pet, how everyone is willing to help one another, and how we work together to fix problems. I have been in the workforce for over 35 years and this is truly the best place I have ever worked.”
Susie Gardner, Quality Assurance Analyst
“I would say I am blessed to work for a place that cares about me as a whole—a place that sees value in a work/life balance, and encourages growth, and education. Day-to-day, I love being a friendly voice on the other end of the phone. I value being able to take time with someone who may be going through a rough situation and let them know that we care. You never know what the rest of someone’s day may be like, so I always strive to give them a positive experience. At C&F Pet, I appreciate that people care about pets and pet parents, but I also appreciate that we treat each other like a family.”
Crystal Zellers, Contact Center Representative
“I started at C&F Pet five years ago and I’ve learned so much in my previous roles. In my new job as Creative Services Coordinator, I was surprised to learn how many projects our team is working on at any given time. I love the culture and people here—we are a group that truly cares, and it shows! C&F gives back to the community and offers ways to volunteer and support causes with missions we believe in.”
Chrissy Cicero, Creative Services Coordinator
We provide a generous benefits package to employees, including:
- Competitive compensation
- Excellent benefits that go beyond health, dental & vision. Our Wellness programs focus on your family’s complete wellness, including your physical and mental wellbeing
- Business casual dog-friendly workplace
- Paid time off and holidays
- 401K employer match
- Employee Stock Purchase plan with employer match
- A core C&F principle is that you manage your career. To support your development, we have a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications, and professional training available to you
Our headquarters, located in Akron, Ohio, is conveniently located near I-77 and US-224, next to the historic blimp hangar. Within the office, you’ll discover a dynamic, inspiring, fun, and exiting work environment, where employees are welcome to bring their dogs with them to work every day.
The C&F Pet family promotes a spirit of social responsibility, including company-sponsored volunteer and community events, a matching donation program, and an employee driven corporate giving initiative.
At C&F Pet, you will belong! We value inclusivity and diversity. We are committed to providing equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know.Find a Career