C&F Employees

Join Our Pack

More than 200 team members and 25 office dogs call Crum & Forster Pet Insurance Group™ home. We believe in hiring great people and providing them with the opportunity to thrive.

We’re growing! Do you share our passion for helping dogs and cats live longer, healthier, happier lives with their pet parents? Then Crum & Forster Pet Insurance Group is a great place to start your career.

As one of the original pet health insurance providers in the U.S., we truly believe in investing in our people and empowering employees to make a difference. So, it’s not surprising we’ve been recognized by the NorthCoast 99 as a “Best Place to Work” for six consecutive years.

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Contact Center Representative, starting wage: $17/hour

Assist pet parents along the pet health insurance journey, from discovery to research to sales to customer service. We don’t talk to people: we engage. We want every contact point to be memorable. That’s why we mail hand-written notes welcoming and thanking new customers, and we call to check on how pets are doing after they’ve been sick or injured.

What Colleagues are Saying


We provide a generous benefits package to employees, including:

  • Competitive compensation
  • Excellent benefits that go beyond health, dental & vision. Our Wellness programs focus on your family’s complete wellness, including your physical and mental wellbeing
  • Business casual dog-friendly workplace
  • Paid time off and holidays
  • 401K employer match
  • Employee Stock Purchase plan with employer match
  • A core C&F principle is that you manage your career. To support your development, we have a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications, and professional training available to you
A Great Workplace


Our headquarters, located in Akron, Ohio, is conveniently located near I-77 and US-224, next to the historic blimp hangar. Within the office, you’ll discover a dynamic, inspiring, fun, and exiting work environment, where employees are welcome to bring their dogs with them to work every day.

Lucy and the blimp hangar

The C&F Pet family promotes a spirit of social responsibility, including company-sponsored volunteer and community events, a matching donation program, and an employee driven corporate giving initiative.

At C&F Pet, you will belong! We value inclusivity and diversity. We are committed to providing equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know.

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